{"id":1925,"date":"2025-04-04T12:31:12","date_gmt":"2025-04-04T16:31:12","guid":{"rendered":"https:\/\/research.uga.edu\/hrpp\/?page_id=1925"},"modified":"2026-04-17T14:27:38","modified_gmt":"2026-04-17T18:27:38","slug":"questionpro","status":"publish","type":"page","link":"https:\/\/research.uga.edu\/hrpp\/questionpro\/","title":{"rendered":"QuestionPro"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]\n<h1 data-pm-slice=\"1 1 []\">QuestionPro and human research compliance requirements FAQs<\/h1>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height=&#8221;10px&#8221;][vc_column_text css=&#8221;&#8221;]\n<h3>Introduction<\/h3>\n<p>Conducting research involving human subjects requires strict adherence to ethical guidelines and regulatory standards to safeguard participants&#8217; rights, privacy, and well-being. Institutional Review Boards (IRBs) play a crucial role in ensuring research methodologies comply with established ethical frameworks and must determine, when appropriate, that there are adequate provisions to protect the privacy of participants and to maintain the confidentiality of data. Learn more about the difference between privacy and confidentiality <a href=\"https:\/\/research.uga.edu\/hrpp\/develop-submit\/#1675871933015-565323c3-adc1\">on this link to the Develop &amp; Submit page.<\/a>.<\/p>\n<p><span class=\"TextRun SCXW266054319 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW266054319 BCX8\">Learn more about <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW266054319 BCX8\">QuestionPro<\/span><span class=\"NormalTextRun SCXW266054319 BCX8\"> at: <\/span><\/span><a class=\"Hyperlink SCXW266054319 BCX8\" href=\"https:\/\/uga.teamdynamix.com\/TDClient\/3190\/eitsclientportal\/KB\/ArticleDet?ID=166235\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW266054319 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW266054319 BCX8\" data-ccp-charstyle=\"Hyperlink\">https:\/\/uga.teamdynamix.com\/TDClient\/3190\/eitsclientportal\/KB\/ArticleDet?ID=166235<\/span><\/span><\/a><span class=\"TextRun SCXW266054319 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW266054319 BCX8\">\u00a0<\/span><\/span><span class=\"EOP SCXW266054319 BCX8\" data-ccp-props=\"{}\"> and view the <a href=\"https:\/\/research.uga.edu\/docs\/units\/hso\/Human-Research-with-QuestionPro.pdf\">QuestionPro White Paper<\/a> via the link below.<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion section_title_tag=&#8221;h2&#8243; shape=&#8221;square&#8221; spacing=&#8221;5&#8243; gap=&#8221;5&#8243; active_section=&#8221;999&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221; el_class=&#8221;accordionResearch&#8221;][vc_tta_section title=&#8221;If I have an approved project and will switch from Qualtrics to QuestionPro, do I need to submit a modification to the IRB\/HRPP?&#8221; tab_id=&#8221;1533913046422-d521c958-ed7c&#8221;][vc_column_text css=&#8221;&#8221;]Yes, you will need to notify the IRB in the portal that you will be switching to QuestionPro. How you modify your project will depend on the level of review it received (Exempt, Exempt with Limited IRB Review, Expedited, or Full Board). Not sure what your level of review is? Check the correspondence letter attached to that project in the portal.<\/p>\n<ul>\n<li>For Exempt projects without Limited IRB Review, add a Public Comment to your project in the portal indicating that you are migrating to QuestionPro. Attach any participant materials that might have changed (e.g., consent information, survey).<\/li>\n<li>For Exempt projects with Limited IRB Review, Expedited, and Full Board studies, submit a modification. You may have additional steps to take to modify the submission and consent form.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What types of data can I collect and store in QuestionPro? For example, can I collect and store personally identifiable information (PII), sensitive PII, protected health information (PHI), and\/or student education records?&#8221; tab_id=&#8221;1533913105522-418f33fa-d527&#8243;][vc_column_text css=&#8221;&#8221;]Yes, QuestionPro has features that allow surveys to meet privacy requirements of:<\/p>\n<ul>\n<li>General Data Protection Regulations (GDPR)<\/li>\n<li>Family Education Rights and Privacy Act (FERPA)<\/li>\n<li>California Consumer Privacy Action (CCPA)<\/li>\n<li>Payment Card Industry&#8217;s Data Security Standards (PCI-DSS)<\/li>\n<li>Section 508 (US Federal Accessibility Guidelines)<\/li>\n<li>Health Insurance Portability and Accountability Act (HIPAA)<\/li>\n<\/ul>\n<p>Researchers must also comply with UGA&#8217;s EITS Data Classification and Protection Standard and Minimum Security Standards Policies. <a class=\"Hyperlink SCXW122852355 BCX8\" href=\"https:\/\/policy.uga.edu\/wp-content\/themes\/policies\/pages\/#\/programs\/rkXHRv1L6?bc=true&amp;bcCurrent=Data%20Classification%20and%20Protection%20Standard&amp;bcGroup=Information%20Technology%20&amp;bcItemType=programs\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW122852355 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW122852355 BCX8\" data-ccp-charstyle=\"Hyperlink\">Policies, Standards, and Guidelines | Enterprise Information Technology Services<\/span><\/span><\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Does QuestionPro have privacy and confidentiality protections that meet best practice standards for human research data?&#8221; tab_id=&#8221;1533913027861-d1e1350e-263c&#8221;][vc_column_text css=&#8221;&#8221;]Yes, QuestionPro has privacy and confidentiality protections that are similar to Qualtrics. These features include encryption to securely transfer and store data within the system databases and Single Sign-On (SSO) to allow end-users to access their QuestionPro account using their UGA credentials. In addition, QuestionPro has system tools to generate audit records and monitor access, failed authentication attempts, and other auditable events. Keep in mind that depending on the type of data you are collecting and the specific requirements of your project, additional data security, compliance, or technology systems may be necessary.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What do I need to include in my new submission, my modification request, or portal update about the use of QuestionPro for my online survey\/questionnaire?&#8221; tab_id=&#8221;1743788380763-08a9e0b1-e2c6&#8243;][vc_column_text css=&#8221;&#8221;]<span data-contrast=\"auto\">Provide the name of the system and the setting (QuestionPro system tool) that may impact the privacy and security of the data. Specific areas to consider include:<\/span><span data-ccp-props=\"{&quot;335559685&quot;:720}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">The collection of the IP address. An Internet Protocol (IP) address is a unique, potentially identifying number assigned to every networked device. Because QuestionPro might collect a participant\u2019s IP address by default, explain why you need this identifier, or state that you will disable the feature if not necessary for your research.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Explain the platform\u2019s security levels and settings to protect data during transmission. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are standard security technologies for encryption between a web server and a browser. You will see them in a URL as <\/span><span data-contrast=\"none\">https:\/\/.<\/span><span data-ccp-props=\"{}\">\u00a0 Review <a href=\"https:\/\/www.questionpro.com\/security\/\">QuestionPro&#8217;s Security page<\/a> and the <a href=\"https:\/\/www.questionpro.com\/userimages\/site_media\/Secuity-Overview-QuestionPro.pdf\">QuestionPro Security Overview document<\/a> for information that you can add to your IRB portal submission: Risk and Benefits page (description of risk mitigation).<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">The date or project phase when you will switch to QuestionPro.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Describe whether you will create one general survey link to send to all participants from your UGA email account, or if you will email the survey through the QuestionPro platform, where individual survey links will be created and tracked. If you do not need to track if a specific individual responds to the link, please use a general link. The method you choose should align with the information already in the IRB portal regarding distribution of surveys.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">If offering compensation, consider creating a second survey for the entry of participant information for compensation so that the personal information is not linked to the survey responses.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What do I need to include in my description of the consent process and in the materials (e.g., consent form or letter) about QuestionPro\u2019s privacy and confidentiality features to ensure that research participants are informed about the way it protects the data?&#8221; tab_id=&#8221;1743788484057-a22bb998-7c4a&#8221;][vc_column_text css=&#8221;&#8221;]\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">If the consent process is built in the platform, the consent information must: be presented as the first screen of the survey and comply with UGA HRPP policy requirements (Documentation of Informed Consent and Informed Consent Process for Research or Exempt Research, depending on the level of review for the project).<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">While you must use a secure platform and protect responses (data stored after collection, or data at rest), you cannot absolutely control third-party access during transmission (data in transit). Therefore, be certain to include a statement that confidentiality cannot be guaranteed. Follow the UGA HRPP policy for Internet Research and include one of the following or similar statements: <\/span><i><span data-contrast=\"auto\">Your confidentiality will be maintained to the degree permitted by the technology used. Specifically, no guarantees can be made regarding the interception of data sent via the Internet by any third parties. <\/span><\/i><span data-contrast=\"auto\">OR <\/span><i><span data-contrast=\"auto\">This research involves the transmission of data over the Internet. Every reasonable effort has been taken to ensure the effective use of available technology; however, confidentiality during online communication cannot be guaranteed.<\/span><\/i><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">If you have designed an anonymous data collection and employed the system tools in the platform to ensure anonymity, explain in the consent that withdrawal of data is only possible before the survey responses are submitted. After they submit the responses, data cannot be removed.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><a href=\"https:\/\/research.uga.edu\/documents\/#1493842111222-a0f5af26-4538\"><span data-contrast=\"none\">Consent Templates<\/span><\/a><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;] QuestionPro and human research compliance requirements FAQs [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space height=&#8221;10px&#8221;][vc_column_text css=&#8221;&#8221;] Introduction Conducting research involving human subjects requires strict adherence to ethical guidelines and regulatory standards to safeguard participants&#8217; rights, privacy, and well-being. Institutional Review Boards (IRBs) play a crucial role in ensuring research methodologies comply with established ethical frameworks and must determine, when [&hellip;]<\/p>\n","protected":false},"author":114,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-1925","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/research.uga.edu\/hrpp\/wp-json\/wp\/v2\/pages\/1925","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/research.uga.edu\/hrpp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/research.uga.edu\/hrpp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/research.uga.edu\/hrpp\/wp-json\/wp\/v2\/users\/114"}],"replies":[{"embeddable":true,"href":"https:\/\/research.uga.edu\/hrpp\/wp-json\/wp\/v2\/comments?post=1925"}],"version-history":[{"count":2,"href":"https:\/\/research.uga.edu\/hrpp\/wp-json\/wp\/v2\/pages\/1925\/revisions"}],"predecessor-version":[{"id":2283,"href":"https:\/\/research.uga.edu\/hrpp\/wp-json\/wp\/v2\/pages\/1925\/revisions\/2283"}],"wp:attachment":[{"href":"https:\/\/research.uga.edu\/hrpp\/wp-json\/wp\/v2\/media?parent=1925"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}